As a result of shorter notice periods and contract terms in future, the issue of customer satisfaction is, more than ever, the focus of telecommunications and Internet providers. At the same time, the latter are performing poorly in terms of customer service.
Digitization is naturally in the DNA of all telecommunications and Internet providers. Why not prove your digital excellence in customer service with smart solutions. Strengthen the relationship with your customers and benefit from a higher Customer Lifetime Value.
Using artificial intelligence, PŸUR reaches its customers via text message, email and letter when they can best be reached. Together we automate your processes in such a way that you exceed your goals in receivables management.
Learn more about how we use artificial intelligence along the payment journey.
A consistent brand image along the entire payment journey creates trust. With intuitive white label payment pages from collectAI, PŸUR offers its customers digital payment and feedback options.