Intelligent dunning process
Payment reminders strengthen customer relations: with AI-based reminders from collectAI.
Inspire customers
with intelligent reminders
Most customers who do not pay their bills have simply forgotten to do so. So why destroy customer loyalty with harsh wording. Digitize your dunning process and use AI-based payment reminders to remind your customers of outstanding amounts in your branding and corporate language.
In this way you enable your customers to pay quickly and easily.
Payment reminders are so easy with
AI-based
Attention is a scarce commodity. In order to achieve the greatest possible interest from your customers, the artificial intelligence from collectAI software supports the selection of the optimum communication channel and the time of address.
In this way, you can reach your customers at the best moment on the channel they personally prefer.
Simply digital
Reminders via digital channels reach your customers immediately. Analogue letters can also be connected to the digital world via an NFC chip or QR code, offering the customer maximum payment convenience.
In this way you can modernise and digitalise your receivables management.
Individual payment page
Integrate payment links into your reminders. With just one click, your customers can go directly to the payment page with the look and feel of your brand. Extend the customer journey here and continue the brand experience that the customer already knows.
In this way, reminders make your customers happy and strengthen customer loyalty in the long term.
Convenient payment
Gone are the days when customers had to laboriously log into their bank account or meticulously write down their payment data. On your payment page, all the data is already there. Give your customers the opportunity to choose from several payment methods and to pay the outstanding amount quickly and easily.
In this way you increase your realisation rate and your liquidity increases.
Select the payment method
Direct
feedback
Already paid? The customer needs a duplicate invoice or wants to announce a payment? No problem – with the simple contact option, a wide variety of concerns can be clarified directly with your customer service team.
This way you can ensure that your customers can reach you at any time.
Simple monitoring and reporting
Paid amounts, collection rate and channel conversions: With the dashboard in the collectAI Management Portal you never miss any news and are always up-to-date. Make sure you always have a handle on everything and control your goals flexibly.
Customer benefits
Individual
dialogue
dialogue
Familiar
brand experience
brand experience
Flexible
payment options
payment options
Personal
contact
contact
KI
Individual dialogue
Customers receive payment reminders through their preferred channel, at the time that suits them best. In this way, reminders turn from monologue into dialogue.
Familiar brand experience
Trust is important when paying. Communication, link and payment page are designed in a familiar look and feel – just as the customer knows from advertising, purchase or contract conclusion.
Flexible payment options
No matter where, no matter when, no matter how – customers settle the outstanding amount with just one click. Maximum freedom, including in the choice of (payment) options.
Personal contact
Whether you have already paid, still have unanswered questions or a request for individual installment plans or deferrals: contacting us is quick and easy.
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