Payment becomes a customer experience
End-to-end digital receivables management makes your customers happy and increases your cash flow.
Complete receivables management
Many companies have already digitized parts of the customer journey. They are now good at digital, automated customer acquisition. However, the degree of digitization decreases rapidly in the course of the customer journey. Interactive invoices, online payment methods and AI-based dunning processes reduce collection cases. This is because: a digital payment journey increases the customer’s willingness to pay, it makes payment an experience and increases the realisation rate.
Digital payment journey increases
Customer Lifetime Value
Combine the interactive invoice and the intelligent dunning system of collectAI to create a digital payment journey. In this way, you can communicate firmly and optimise the brand experience of your customers. This strengthens customer loyalty, the customer relationship is maintained and the Customer Lifetime Value is increased – even if there is a payment disruption.
The payment journey of your customers
Customer purchases or
concludes a contract
Interactive invoice
with payment link
White label
payment page
not paid
Due date
Friendly
payment reminder
Smart reminder
with payment link
paid
Extended
customer journey
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